Super Handy Electric Utility Tow Tractor

Total Weight	147.000000
Brand	SuperHandy
Speed	Up to 4.3 MPH
Weight Capacity	Rider: Up to 330 LBS \| Towing Capacity: Up to 2600 LBS
Total Weight	147 LBS
Incline Rating	15°
Suspension	No
Air Line Friendly	No
Overall Length	51.2"
Overall Width	25.2"
Height	37.4"
Disassembles	Yes
Foldable	No
Brakes	Manual Break
Cup Holder	None
Seat Type	Half-Back Seat
Seat Width	16.9"
Seat Depth	14.9"
Height Adjustable Seat	No
Hitch Receiver	No
Seat Recline	No
Seat Belt	No
Seat Rotation	No
Seat Slider	No
Seat Post Type	Clover
Removable Seat	Yes
Elevating Seat	No
Armrests Included	No
Height Adjust Armrest	No
Armrest Width Adjust	No
Flip Up Armrests	No
Height Adjustable Tiller	Yes
Angle Adjustable Tiller	No
Throttle Type	Pressure Throttle (Right Hand)
Drive Type	Rear Wheel Drive
Tire Type	Air Filled
Front Tire Size	10X2.5in
Rear Tire Size	13X5in
Wheel Count	3 Wheel
Front Basket	No
Lights	No
Turn Signals	No
Horn	Yes
Mirrors	No
Key Fob	No
Alarm System	No
Tiller Type Filter	T-Bar (Handles)
Battery Chemistry	Sealed Lead Acid (SLA)
Required Voltage	48 Volts
Number of Batteries	4
Battery Voltage	12 Volts
Amp-Hours	9 AH
Watt Hours	432
Charging Port(s)	On Battery Box
Bluetooth Speaker	No
Digital Display	No
Speedometer	No
Odometer	No
USB Port	No
Transit (Tie-Down) Loops	No
Return Period	5 Days

CRUCIAL INFORMATION:

YOU MUST KEEP YOUR ORIGINAL PACKAGING IN ORDER TO RETURN YOUR PRODUCT.

YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS.

IF YOU WANT TO RETURN A PRODUCT BECAUSE YOU ORDERED THE WRONG PRODUCT, YOU WILL BE SUBJECT TO A 20% RESTOCKING FEE AND YOU WILL NEED TO PAY FOR RETURN SHIPPING.

MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). IT IS YOUR RESPONSIBILITY TO ENSURE THAT 18-WHEELER TRUCKS CAN REACH YOUR SHIPPING DESTINATION. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. FAILURE TO ACCEPT DELIVERY WILL RESULT IN RESTOCKING AND RETURN SHIPPING FEES.

Please note that this is a summary of our return policy, the full return policy can be found here: https://www.mobilityscootersdirect.com/return-policy.

NOTE: The batteries that you receive with your powered mobility device may vary in capacity rating (amp-hour). The battery specifications that you see on our website for the AH rating are not always what you will receive. Depending on inventory, you may receive batteries that are slightly higher or lower in capacity. Manufacturers use the group size specification when shipping batteries, not the AH rating. The slight variance in AH rating will not impact that overall travel range significantly.

Please call or email our customer service department if you have any questions at (877) 460-1646 or [email protected]

Summary of Return Policy:

Mobility Direct offers a 30-day return policy which means that when you receive your product, you have 30 days to ensure it's working as intended. If the product is defective or not working, we will either work with the manufacturer to ensure the unit is fixed (if possible) or we can have the product returned at no cost to you in most cases. If a product arrives defective, we will act in a timely manner to get the product fixed by a local technician. If that is not possible, we will offer to have the product exchanged or returned for a complete refund.

If your product is working fine without any defects or damage, you may still return the unit within that 30-day return period but you will be required to:

1. Request a return authorization (RMA) from our customer service department.

2. Repackage the product in the original packaging.

3. Ship the product back to one of our receiving locations.

Once we receive the product and inspect it for damage you will be refunded the amount of the product minus a restocking fee of up to 20%. If the product is damaged, the costs to replace parts and repair the unit will also be deducted from the total refund amount.

How to Handle Your Product Delivery

Please follow the steps below BEFORE SIGNING for and ACCEPTING Delivery:

NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and accept your delivery without making exceptions.

VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears to any of the packaging, please note the extent of the damage in the exceptions area of the delivery slip, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect before you accept the delivery.

EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (877) 460-1646 if a shipment is refused due to extreme damage.

CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

It is important you know that our manufacturing partners are putting each product through a 35-point inspection two separate times before shipping. Although the package may not appear damaged, this does not mean it was not mishandled during transit.

SUPERHANDY ONE-YEAR LIMITED WARRANTY

When you purchase a Super Handy product through Mobility Direct, you will receive a warranty that is provided by the manufacturer for parts. The warranty information below is copied directly from the manufacturers website and at times may be updated.

1. Eligibility:

This warranty only applies to products purchased directly from SuperHandy or from one of our authorized distributors/resellers. SuperHandy is a registered brand under the ownership of Great Circle Machinery Corp. Products purchased from unauthorized third-party dealers are not covered by this warranty. In such cases, any replacement parts or units will need to be purchased.

2. Warranty Coverage:

SuperHandy ("Brand"), under the ownership of Great Circle Machinery Corp., warrants to the original purchaser ("Purchaser") that the product ("Product") will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase ("Warranty Period"). Should the Product fail to conform to this warranty, the Brand will, at its discretion, either provide replacement parts or, in cases where the entire product is shown to be irreparable, replace the product, provided the Purchaser follows the procedures outlined below.

3. Limitations:

This warranty does not cover damage or malfunctions caused by:

Normal wear and tear. b) Improper installation, misuse, abuse, negligence, or accidents. c) Unauthorized repairs or modifications. d) Natural disasters or other external causes.

4. Warranty Claim Procedure:

To make a warranty claim:

Contact SuperHandy’s customer service within the Warranty Period, providing a description of the issue and proof of purchase. b) Upon validation of the claim, the Manufacturer may, at its discretion, send out replacement parts that address the problem. c) If the Purchaser provides conclusive evidence that the entire item is not repairable or usable, the Manufacturer may, at its discretion, issue a replacement product. d) If a Purchaser is unable to perform necessary repairs, and a local power equipment shop is engaged for repairs, the Manufacturer may consider reimbursement or other accommodations on a case-by-case basis, but such accommodations are not guaranteed under this warranty.

5. Limitation of Liability:

The manufacturer’s liability under this warranty is limited to the provision of replacement parts or the replacement of the Product. Manufacturer shall not be liable for any incidental, consequential, or special damages resulting from the use or inability to use the Product.

6. No Other Warranties:

This warranty is the sole and exclusive warranty provided by the Manufacturer for the Product and is in lieu of all other warranties, representations, guarantees, and conditions, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Governing Law:

This warranty shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Notwithstanding the foregoing, any legal proceedings arising out of or relating to this warranty shall be brought exclusively in the federal or state courts located in California, and the parties consent to the personal jurisdiction and venue of these courts.

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SKU GUO098