Now, to make sure we got everything covered for everyone, here’s another topic in our FAQs that customers are asking about. Do we charge for setup and assembly when a product is shipped to a local store for “in-store pick-ups”? The answer is no. Normally, if you want to receive […]
Do we offer White Glove Delivery (WGD) for the Tri-lifts?
Our customers, especially those that are having a hard time standing or setting things up on their own, want to have their Tri-lifts set up by a technician and are often asking if we offer White Glove Delivery when they order it. For reference, white glove delivery is a delivery […]
Do you have any 4 wheel drive mobility scooters?
We were asked if there are 4-wheel drive mobility scooters and if we sell them. There probably are but we don’t sell any since the reputable brands we work with don’t have them yet. We only work with reputable brands that make dependable products, have excellent customer relations, and offer […]
Why does a charger get hot and stop working?
Taking care of your scooter is one thing and taking care of your batteries and charger is another. If the chargers are left plugged into the electrical outlet, the fans keep cooling the charger and that could damage the fans in the long run and eventually the chargers will overheat. […]
AFIKIM Scooters Torque upgrade and High-output motor upgrade, what is the difference?
If you are considering a motor upgrade on your Afikim Scooter and don’t know how to proceed, this will greatly help. We have the Torque and High-output or speed motor upgrade. The Torque upgrade allows the scooter to handle steeper inclines and has a faster “take-off” compared to the standard […]
Can you replace the electromagnetic brakes without purchasing the entire motor assembly?
Most of the time the motor assembly needs to be purchased because the electromagnetic brake system is attached to the motor assembly. Most manufacturers do not sell the electromagnetic brake assembly separately. If you need an electromagnetic brake assembly, please contact our parts department at (877)-321-3241 and they will find […]
What Mobility Scooter can go over a curb?
We get this question a lot and we understand why a lot of people are curious about this. However, no mobility scooter is designed to go over a curb. With that being said, some mobility scooters and/or recreational scooters that we carry have the ability to go over a curb, […]
A Power Wheelchair that can be remote controlled?
There are some people who ask if there are Power Wheelchairs that can be controlled remotely or can be controlled using a smartphone app. Now, we confidently answer them that we do have them. Yes, THEM! Because we have two models that can be controlled by pairing them through their […]
What is a steering/tiller lock and what is it used for?
The steering or tiller lock is basically a lock to keep your tiller from moving either left or right. It’s best used when you need to store your scooter and you don’t want the tiller to move or shake. Here’s a video on how it works: Bernard Punsalan
How do you properly maintain your batteries?
Whether you own a mobility scooter or power wheelchair, most powered-mobility devices use either Sealed Lead Acid or Lithium batteries. A lot of people are asking why their batteries are not reaching the maximum travel range after getting their new mobility scooter or power wheelchair. Here are some tips on […]